
                         Roanoke Times
                 Copyright (c) 1995, Landmark Communications, Inc.

DATE: SUNDAY, July 24, 1994                   TAG: 9408160047
SECTION: BUSINESS                    PAGE: C4   EDITION: METRO 
SOURCE: Camille Wright Miller
DATELINE:                                 LENGTH: Short

DIRECT APPROACH IS BEST WAY TO DEAL WITH ANGRY WORKER

I am frustrated by an employee whose frequent angry outbursts are directed at anyone nearby. I haven't seen much improvement, even though I've tried to handle the problem

Linda E. Scott suggests that supervisors confront angry employees for the sake of the employee's co-workers as well as for the sake of the employee. Scott, a licensed clinical psychologist with Counseling Assoicates of Southwest Virginia in Blacksburg, provides a concise, direct approach to this common problem.

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