The Virginian-Pilot
                            THE VIRGINIAN-PILOT  
              Copyright (c) 1996, Landmark Communications, Inc.

DATE: Friday, July 12, 1996                 TAG: 9607120563
SECTION: FRONT                   PAGE: A11  EDITION: FINAL 
                                            LENGTH:  107 lines

HELP CAN BE A PHONE CALL AWAY

ILLUSTRATION: Graphic

STORM UPDATES

Virginian Pilot's Infoline: 640-5555, press 1237

Norfolk Line: 664-4010

Virginia Beach Line: 427-3580; for evacuation information, 492;

for drinking water tips, 513; for hurricane terms, 625; for

hurricane preparedness, 626; for information on basic supplies, 628;

for after the hurricane, 632; how to get hurricane bulletins, 633;

shelter information, 630.

UTILITIES

ELECTRIC

Virginia Power: 858-4660

North Carolina Power: 1-919-473-6780 or 1-800-945-0633; on the

Outer Banks, call 1-919-331-7260 or 1-800-291-7743

Hatteras Island Electric: 1-919-995-5616

Ocracoke Island Electric: 1-919-928-3351

NATURAL GAS

Virginia Natural Gas: 466-5550; after 5 p.m., call 466-5500

Suffolk: 539-2376; after 5 p.m., call 873-6200

Hampton: 873-1322; after 5 p.m., call 873-6200

Newport News: 873-6200

Commonwealth Gas: 399-3961 or 1-800-544-5606

TELEPHONE

Bell Atlantic of Virginia: 611

GTE-Virginia: 1-800-483-1000

Mid-Atlantic Sprint Carolina: 1-919-977-7100

CITY SERVICES

NORFOLK

Police, fire, rescue: 911

Non-emergency information: 441-5600

VIRGINIA BEACH

Police and fire: 911

Public information: 427-4111

Shelter information: 427-3580, press 630

PORTSMOUTH

Ambulance, police, fire: 911

Emergency Services office: 393-8551

City information: 393-8432

CHESAPEAKE

Ambulance, police and fire: 911

Office of Emergency Services: 547-6464

SUFFOLK

Police and fire emergencies: 911

Police: 925-6415; at night, 925-6350

Information: 934-3111

Emergency Services: 925-6414

TRAFFIC

Highway Helpline: 1-800-367-7623

Infoline: 640-5555, press 7874

INSURANCE CLAIMS

National Insurance Consumer Helpline: 1-800-942-4242

Virginia State Corporation Commission consumer hotline:

1-800-552-7945.

Some companies:

Aetna: 1-800-238-6225

Allstate: 1-800-755-4126

Cigna: 1-800-523-9254

Liberty Mutual: 461-6831 or 1-800-746-7421

MetLife: 1-800-854-6011

Nationwide: 1-800-421-3535

Prudential: 1-800-437-3535

State Farm: 466-0500 or 465-7590

USAA: 461-5188 or 1-800-531-8222

CONTRACTORS

Tidewater Builders Association referral list of remodelers:

420-2434

PET BOARDING

SPCA of Virginia Beach: 427-0070

Norfolk SPCA: 622-3319

Chesapeake Office of Emergency Services: 547-6464

Strawberry Hill Fairgrounds: 1-757-228-3238 (for horses)

Air Field in Wakefield: 1-757-899-4901

NAVY

ON BASE

Assistance is available for Navy families. Those living in base

housing should contact their housing manager office. The numbers:

Little Creek Amphibious Base: 464-7448

PWC Norfolk: 444-2850

Norfolk Naval Shipyard: 445-9449

Yorktown Naval Weapons Station: 888-2424

Oceana Naval Air Station: 433-3464

OFF BASE

Families living off base needing assistance may contact the

nearest installation at:

Little Creek Amphibious Base: 464-7448

Norfolk Naval Station: 444-2850

Norfolk Naval Shipyard: 445-9449

Yorktown Naval Weapons Station: 887-4545

Oceana Naval Air Station: 433-2366

Norfolk Naval Base, Family Service Center: 444-6289

KEYWORDS: HURRICANE BERTHA PHONE NUMBERS by CNB